Frequently Asked Questions of Anchor Bay Boat and RV Storage

 

1. Is Anchor Bay a member of the Texas Self Storage Association?
Yes, we have been a member since 1996.
 
2. Is there a boat ramp close by?
Yes, Big Sandy (a no fee site) boat ramp is less than 3 miles from Anchor Bay.
 
3. What hours do I have access to the facility?
24/7
 
4. Do you have video surveillance cameras?
Yes, our cameras are located at the entrance and exit.
 
5. What are your most popular areas served:
RVs and boats are mobile; most clients come from Denton, Corinth, Carrollton, Flower Mound, Highland Village and Dallas.
 
6. Will I need to bring a lock for my enclosed storage?
No, Anchor Bay gives you a cylinder disc lock. You must provide a lock for your covered and outside units.
 
7. Is there electricity available?
Yes, there is electricity in most mini-storage units and there is 30 AMP electricity available to each unit in the covered storage building.
 
8. Is there an additional charge for electricity?
No, the electricity, where it is available, is included in the rental.
 
9. I’m a first time RV/Boat owner, are the drives wide enough for easy access to the spaces?
Yes, the drives are 55’ wide; they were designed for easy access to the spaces.
 
10. Do I have to sign a contract?
Yes, Anchor Bay uses the standard Texas Self Storage Association contract.
 
11. Do you offer special discounts?
Yes, we offer quarterly discounts.
 
12. When is my rent due?
Your rent is due either one month or three months from the move-in date, depending on the choice of payment terms.
 
13. What forms of payment do you accept?
Checks, cash, MC and VISA
 
14. Do you have auto-pay?
Yes, we will automatically charge your credit card on the rental due date, avoiding late charges.
 
15. Is a move-out notice required?
No, just let us know the day you leave. For mini storage customers, we request that the door be left open.
 
16. Is the deposit refundable?
Yes, provided there is not an outstanding balance.
 
17. Will any unused rent be pro-rated?
Yes, with the exception of the first month, we will pro-rate and refund the unused rent.
 
18. What if the gate does not operate properly?
There is a walk through gate at the office, the lock instructions are posted on the gate.